Explanation & Answer length: 400 words

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Listening, coupled with reflection, is vital to the growth and well-being of servant-leaders. • Empathy: Servant-leaders strive to empathize with others, accept and recognize people for their unique spirits, assume the good intentions of coworkers, and don’t reject them as people, even when they refuse to accept certain behaviors or performance. • Healing: The healing of relationships is a force for transformation and integration. Servant-leaders heal themselves and their relationship to others. Many people have broken spirits and suffer from emotional hurts. Servantleaders help make whole those with whom they come in contact. Greenleaf writes, “There is something subtle communicated to one who is being served and led if, implicit in the compact between servant-leader and led, is the understanding that the search for wholeness is

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