ask questions, rephrase, retain information, withhold judgment, and discern nuances (Guffey, 2018). The communication medium (a form of communication) may influence the listener. Face to face meetings and virtual meetings have commonalities: -can demonstrate the speaker’s leadership, communication skills and problem-solving abilities -have a purpose or goal, plan, attendees -include multi-media i.e. slides, visuals, agenda -involve moderation, distractions, noise (Guffey, 2018) Virtual meetings, although convenient include the following idiosyncrasies that affect the listener versus face to face meetings: -lack ability to read non-verbal body language, group energy, eye contact, and expressions -need extra ground rules set at the beginning to manage the discussion, asking questions, distractions -require extra instruction for technology, time zones, language, the distraction of other technologies, phones, etc. -may require security and privacy rules -need a sense of camaraderie or interaction to set the tone of teamwork (Guffey, 2018) – audience tends to multi-task and misses content Team/Group Decisions Team or group decisions are usually better than individual decisions due to the following characteristics of teams/groups: -multiple skillsets, diverse perspectives -improved efficiency, brainstorming, analysis of blind spots -willingness to solve a problem, routines, shared objectives -information sharing, defined rules, consensus-building (Guffey, 2018) The culture of groupthink can also skew the quality, authenticity, and outcomes caused by the following: -avoidance of conflict -consensus-based on conflict avoidance or pressure to conform -biased data, blind spots avoiding risks -lack of contingency plans -over tolerance of a dominant team member -impulsive decisions, time pressure, lack of diversity -lack of subject matter expertise -ignoring team dynamics, lack of participation (Guffey, 2018) Decisions in health care have a significant impact on the patients. Health informaticians support health care, teams/groups, to deliver optimal patient care and improve outcomes. The role is dynamic and varies, dependent on the role, the setting, the patient cohort, the goals, and the environment (Holden, et al. 2018). Initial Post and Group Discussions The initial post and discussion, just like a meeting, provide the opportunity to “demonstrate leadership, communication skills, and problem-solving skills” (Guffey, 2018, p. 51). Remember to provide examples. Examples always help to reinforce and strengthen the validity of a concept. Discussions are similar to a discussion in a face-to-face class, except the message is dependent on the written word. As a result, pay more attention to your choice of words, tone, and persuasion. Is your discussion backed up by facts and references? Missing in an online discussion is the advantage of observing eye contact or body language, reading the tone of the room, or verbally verifying if your premise makes sense to the listener. Research and use of all resources are important, similar to presenting data and arguments to a group hiring a health informatician. A health informatician is a valuable resource to have on the team. What evidence you offer and how you present it may make the difference between credibility and trust. Please post any questions to the bulletin board. References Guffey M. E. & Loewy D. (2018) Business communication process & product. 9th Edition. Cengage Learning. Holden, R., Binkheder, S., Patel, J. & Viernes, S. (2018). Best practices for health informatician involvement in interprofessional health care teams. Applied Clinical Informatics. 9, 141148. http:// 10.1055/s-0038-1626724 Valenta, A. L., Berner, E. S., Boren, S. A., Deckard, G. J., Eldredge, C., Fridsma, D. B., Gadd, C., Gong, Y., Johnson, T., Jones, J., Manos, E. L., Phillips, K. T., Roderer, N. K., Rosendale, D., Turner, A. M., Tusch, G., Williamson, J. J., & Johnson, S. B. (2018). AMIA board white paper: AMIA 2017 core competencies for applied health informatics education at the master’s degree level. Journal of the American Medical Informatics Association, 25(12), 1657-1668. Instructions You have been assigned to a course group. Access the discussion board for your assigned group — either Group A or Group B. You can access your group home page by clicking the link above or using the link in My Groups in the left menu. Open the group discussion board and open the Unit 4 Discussion Forum. Initial Post • • • Due Sunday Write an initial post for your assigned DQ. Your initial post should be 450-600 words Post it in your assigned DQ thread. Label the Initial Post with your Last Name in the Subject Line. Response Posts • Discussion is open on Monday and closes on Wednesday. See the calendar. • You must post a response to both DQ 1 and DQ 2 during the discussion. • Response posts should be 200-250 words, with citations and references

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