The readings and resources provided are a starting point. Additional research is suggested in this course. Required Reading Communication, Teams/Groups, Collaboration, Listening Skils: Use this text as a resource beyond the required readings listed. The index and appendix are helpful. 1. Guffey M E, Loewy D. (2018) Business communication process & product. 9th Edition. Cengage Learning. • • Collaboration- Figures 1.9 and 1.10-p. 21-22. Forms of communicationadvantages, disadvantages and effectiveness by media type • Virtual Teams Groupthink (positive vs. negative), Successful teams, Meetings, Virtual meetings- p. 44-58. Positive and negative group behaviors, groupthink and decisions-Figure 2.2, p. 47 • Listening skills- p. 59-63, note Figure 2.9 trained listeners vs. untrained listeners • Analyzing the Audience- p. 135-140 Group think and teamwork in health care: 1. Kaba, A., Wishart, I., Fraser, K., Coderre, S. & McLaughlin, K. (2016). Are we at risk of groupthink in our approach to teamwork interventions in health care? Medical Education 50, 400408. https://i-shareuic.primo.exlibrisgroup.com/permalink/01CARLI_UIC/18a1ccs/cdi_proquest_miscellaneous_17751 66540 Group Discussions: 1. Infographic: https://online.jwu.edu/blog/how-write-strong-discussion-postinfographic 2. How to Write A+ Discussion Posts Infographic: https://online.jwu.edu/blog/howwrite-strong-discussion-post-infographic Health Informatics Competencies: Note: Focus on the appendices of these articles for specific descriptions of competency skills. Teamwork and intercollaborative practice- See F9 Competency Intercollaborative Practice in: 1. Valenta, A., Berner, E., Boren, S., Deckard, G., Eldredge, C., Fridsma, D., & Johnson, S. (2018). AMIA Board White Paper: AMIA 2017 core competencies for applied health informatics education at the master’s degree level. Journal of the American Medical Informatics Association 25(12), 1657– 1668. https://doi.org/10.1093/jamia/ocy132 https://doi.org/10.1093/jamia/ocy132 2. Silverman, H. et al. (2019) Domains, tasks, and knowledge for clinical informatics subspecialty practice: Results of a practice analysis. Journal of the American Medical Informatics Association 26(7), 586-593. https://doi.org/10.1093/jamia/ocz051 Note: Apply the specific competencies for physicians outlined in Appendix A and B to a health informatician. Silverman 2019-05- 14_Supplementary_File_-_CIS_Practice_Analysis_APPENDIX_A.pdf Silverman 2019-05-14_Supplementary_File_-_CIS_Practice_Analysis_APPENDIX_B.pdf Interprofessional and team work in health care: 1. Holden, R., Binkheder, S., Patel, J. & Viernes, S. (2018). Best practices for health informatician involvement in interprofessional health care teams. Applied Clinical Informatics. 9, 141-148. http:// 10.1055/s-0038-1626724 https://i-shareuic.primo.exlibrisgroup.com/permalink/01CARLI_UIC/1ei7dcp/cdi_pubmedcentral_primary_oai_pubmedc entral_nih_gov_5830162 Holden Supplemental Materials- Examples of competencies 2. Frimpong, J. (2017). When health care providers look at problems from multiple perspectives, patients benefit. Harvard Business Review Digital Articles, 2–6h Supplemental: 1. Epstein, R., Fiscella, K., Lesser, C., & Stange, K. (2010). Why the nation needs a policy push on patient-centered health care. Health Affairs, 29(8), 1489– 1495. https://doi.org/10.1377/hlthaff.2009.0888 https://i-shareuic.primo.exlibrisgroup.com/permalink/01CARLI_UIC/1ei7dcp/cdi_proquest_journals_744045533 2. Christopherson, T., Troseth, M. & Clingerman, E. (2015) Informatics-enabled interprofessional education and collaborative practice: A framework-driven approach. Journal of Interprofessional Education and Practice 1, 10-15. https://i-shareuic.primo.exlibrisgroup.com/permalink/01CARLI_UIC/1ei7dcp/cdi_openaire_primary_oai_dnet_ba se_oa_ad508a552ba6289c857740fd3b0863a5 3. Snyder, C., Wu, A., Miller, R., Jensen, R., Bantug, E., & Wolff, A. (2011). The role of informatics in promoting patient-centered care. Cancer Journal 17(4), 211218. https://doi:10.1097/PPO.0b013e318225ff89 4. Guffey M E, Loewy D. (2018) Business communication process & product. 9th Edition. Cengage Learning. p. 12-13, Figure 1.6 Communication Technologies (phone, mobile apps, wearable devices, web conferencing, etc.) Team Writing/Collaboration p. 146-149 Introductory Lecture. Teamwork and Collaboration (F9 Interprofessional Collaborative Practice) Teamwork and Collaboration Health informatics is based on a foundation of inter-collaborative and participatory practices, working cross-functionally with team members from multiple disciplines toward common goals. The quality of the dynamics of the team is imperative to the team’s integrity, effectiveness, success, or failure. The CAHIIM competency domain F9 Interprofessional practice acknowledges the necessity of combining knowledge, skills, and attitudes to function effectively (Valenta et al., 2018). The competencies build upon each other and are interdependent …. Leadership, professionalism, and collaboration. If a team is not effective or lacks results, a needs assessment often reveals a defect in one (or more) of the three elements. The Guffey (2018) textbook provides key elements for team decisions and dynamics as well as the importance of listening skills. Google search provides an extensive list of teamwork and collaboration skills- build and maintain relationships, active listening, listen to and acknowledge feelings, concerns, opinions of others; support group decisions, give and seek input, check for understanding, the action of the team working toward a common goal, incorporate different skill sets, engaging others outside of the direct authority-cross unit, cross-functional, cross-discipline; coordination, multi-tasking, delegation; team think vs. groupthink Listening skills are required for a successful career (Guffey, 2018). Good listeners focus on the content of the message facts, engage, identify key facts, avoid interrupting, a

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