Assignment Questions

Question 1:

Explain the concept of Knowledge management. Discuss the role of knowledge management in present day organizations. (1 Mark)

Question 2:

  • Describe how the major types of knowledge are transformed in the Nonaka and Takeuchi knowledge spiral model of KM. Use a concrete example to make your point. (1 Mark)
  • Which transformations would prove to be the most difficult? Why? (0.5 Mark)
  • Which transformation would prove to be easy? Why? (0.5 Mark)
  • What other key factors would influence how well the knowledge spiral model worked within a given organization? (0.5 Mark)

Question 3:

  • In what ways is the Choo and Weick KM model similar to the Nonaka and Takeuchi KM model? In what ways do they differ? (1 Mark)
  • Why is it difficult to directly codify tacit knowledge? (0.5 Mark)

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College of Administrative and Financial Sciences Assignment 1 MGT403-Knowledge Management Deadline: End of Week 7, 04/03/2021 @ 23:59 Course Name: Knowledge Management Student’s Name: Course Code: MGT 403 Student’s ID Number: Semester: 2nd Sem. CRN: Academic Year: 1441/1442 H For Instructor’s Use only Instructor’s Name: Students’ Grade: Marks Obtained/ 5 Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. ASSIGNMENT-1 Knowledge Management (MGT-403) 2nd Semester (2020-2021) Course Learning Outcomes-Covered 1 Demonstrate understanding of overall knowledge management concepts, goals and strategies within the context of organization 2 Explain issues pertaining to work with tacit knowledge & support its sharing 3 Explain processes of knowledge management in companies Submission Guidelines ❖ All students are encouraged to use their own words. ❖ This assignment is individual assignment. ❖ Be very specific and focused on the issue while answering a question. ❖ Student must apply Saudi Electronic University academic writing standards and APA style guidelines and review at least three (3) scholarly, peer-reviewed journal articles to support their answer for each question. ❖ A mark of zero will be given for any submission that includes copying from other resource without referencing it. ❖ No marks will be given for irrelevant details. ❖ It is strongly encouraged that you should submit all assignments into the safe assignment Originality Check prior to submitting it to your instructor for grading. ❖ If the assignment shows more than 25% plagiarism, the students would be graded zero. Assignment 1. This Assignment is based on the Material covered in week 2 to week 4. The focus of the assignment is to evaluate the understanding level of students related to basic concepts of knowledge management. Students are required to: Read the material covered in week 2 to week 4 thoroughly from book as well as other sources. Based on your readings answer the following questions. Assignment Questions Question 1: Explain the concept of Knowledge management. Discuss the role of knowledge management in present day organizations. (1 Mark) Question 2: a. Describe how the major types of knowledge are transformed in the Nonaka and Takeuchi knowledge spiral model of KM. Use a concrete example to make your point. (1 Mark) b. Which transformations would prove to be the most difficult? Why? (0.5 Mark) c. Which transformation would prove to be easy? Why? (0.5 Mark) d. What other key factors would influence how well the knowledge spiral model worked within a given organization? (0.5 Mark) Question 3: a. In what ways is the Choo and Weick KM model similar to the Nonaka and Takeuchi KM model? In what ways do they differ? (1 Mark) b. Why is it difficult to directly codify tacit knowledge? (0.5 Mark) Answer: 1. 2. 3. . . Knowledge Management in Theory and Practice Second Edition Kimiz Dalkir foreword by Jay Liebowitz Knowledge Management in Theory and Practice Knowledge Management in Theory and Practice Second Edition Kimiz Dalkir foreword by Jay Liebowitz The MIT Press Cambridge, Massachusetts London, England © 2011 Massachusetts Institute of Technology All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from the publisher. For information about special quantity discounts, please e-mail special_sales@mitpress.mit.edu This book was set in Stone Sans and Stone by Toppan Best-set Premedia Limited. Printed and bound in the United States of America. Library of Congress Cataloging-in-Publication Data Dalkir, Kimiz. Knowledge management in theory and practice / Kimiz Dalkir ; foreword by Jay Liebowitz. — 2nd ed. p. cm. Includes bibliographical references and index. ISBN 978-0-262-01508-0 (hardcover : alk. paper) 1. Knowledge management. I. Title. HD30.2.D354 2011 658.4’038—dc22 2010026273 10 9 8 7 6 5 4 3 2 1 Contents Foreword: Can Knowledge Management Survive? Jay Liebowitz 1 xiii Introduction to Knowledge Management Learning Objectives Introduction 1 1 2 What Is Knowledge Management? 5 Multidisciplinary Nature of KM 8 The Two Major Types of Knowledge: Tacit and Explicit Concept Analysis Technique 11 9 History of Knowledge Management 15 From Physical Assets to Knowledge Assets 19 Organizational Perspectives on Knowledge Management Library and Information Science (LIS) Perspectives on KM Why Is KM Important Today? 22 KM for Individuals, Communities, and Organizations Key Points 26 Discussion Points References 2 27 27 The Knowledge Management Cycle Learning Objectives Introduction 31 32 Major Approaches to the KM Cycle 33 The Meyer and Zack KM Cycle 33 The Bukowitz and Williams KM Cycle 38 The McElroy KM Cycle 42 The Wiig KM Cycle 45 An Integrated KM Cycle 51 Strategic Implications of the KM Cycle 54 31 25 21 22 vi Contents Practical Considerations for Managing Knowledge Key Points 57 Discussion Points References 3 57 58 Knowledge Management Models Learning Objectives Introduction 57 59 59 59 Major Theoretical KM Models 62 The Von Krogh and Roos Model of Organizational Epistemology 62 The Nonaka and Takeuchi Knowledge Spiral Model 64 The Choo Sense-Making KM Model 73 The Wiig Model for Building and Using Knowledge 76 The Boisot I-Space KM Model 82 Complex Adaptive System Models of KM 85 The European Foundation for Quality Management (EFQM) KM Model The inukshuk KM Model 90 Strategic Implications of KM Models 92 Practical Implications of KM Models 92 Key Points 93 Discussion Points References 4 93 95 Knowledge Capture and Codification Learning Objectives Introduction 89 97 97 98 Tacit Knowledge Capture 101 Tacit Knowledge Capture at the Individual and Group Levels Tacit Knowledge Capture at the Organizational Level 118 102 Explicit Knowledge Codification 121 Cognitive Maps 121 Decision Trees 123 Knowledge Taxonomies 124 The Relationships among

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