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CRM Assignment The Five Hazardous Attitudes and the MBTI® Introduction The Myers-Briggs Type Indicator® has become one of the most widely used personality instruments. Companies like ATT, Exxon, General Electric, Honeywell, Jet Blue, Southwest Airlines and Transamerica employ the MBTI® in their management development programs where the focus is on improving decision-making and building effective teamwork and appreciation of the different perspectives from which different members of the corporate team view their world and their decision making. All of you took the MBTI® assessment as part of your first CRM class. When discussing Chapter 6 of the text, I emphasized five Hazardous Attitudes for people involved in aviation (Anti-authority, Invulnerability, Impulsiveness, Machoism, Resignation). As you know, these dangerous judgment

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