Erin Wentley ORLANDO, FL (407)-579-1055 erin.wentley@gmail.com Summary of Qualifications Recent college graduate with proven capabilities in employee training, customer relations, and intercultural communication skills. Demonstrated ability to create visually appealing designs for the workplace, with strong grammar and editing skills. Education AUGUST 2018 – MAY 2022 University of Central Florida, Orlando, FL- Human Communication BA, Art History Minor College of Sciences, Cumulative GPA: 3.37 Experience JULY 2021 – PRESENT Walt Disney World Resort, Orlando, FL- Merchandise Associate and Trainer ● Operated register to conduct sales transactions ● Instructed guests in operating rented mobility ● Trained new cast members on location operations DECEMBER 2016 – OCTOBER 2021 Universal Studios Florida, Orlando, FL- Merchandise Associate ● Operated register to conduct sales transactions ● Implemented organizational methods whilst stocking perishable items MAY 2021 – AUGUST 2021 NXLevel Solutions, Lambertville, NJ – Remote Marketing Intern ● Created posters and flyers using the Adobe Design Suite ● Managed client profiles using LinkedIn Sales Navigator ● Worked closely with the marketing team to organize regular email-based newsletters Skills ● ● ● ● Adobe InDesign Adobe PhotoShop Microsoft Suite Google Suite ● ● ● ● Creative writing Detail-oriented Teamwork Time Management M AYA B E R N A R D CUSTOMER SUPPORT AGENT DETAILS PROFILE ADDRESS Enthusiastic and seasoned Customer Service Associate, dedicated to providing 2110 Penny Lane Kissimmee, 34741 United States excellent service with a smile. My experience in the restaurant and hospitality business makes me a great candidate. I have the ability to make real connections, work as a leader or team member, and get the job done. PHONE 3216665508 EMPLOYMENT HISTORY EMAIL mayabernard3@gmail.com Trainer/Shift Manager, Panera Bread Orlando Aug 2017 — Jul 2020 LINKS Linkedin SKILLS Communication Skills • Responsible for store maintenance • Responsible for handling customer complaints • Running the open and night shift • • • • • Inputting beginning and end of day paperwork Managing employee hours and breaks Trained new employees Boost team morale Achieved 2 promotions Customer Service Employee Training Quick Service Associate, Universal Studios Orlando Orlando May 2021 — Present Ability 

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