PAPPER INSTRUCTIONS:

Quality Management (MGT424)

For Instructor’s Use only

Instructor’s Name:
Students’ Grade:  Marks Obtained/Out ofLevel of Marks: High/Middle/Low

Instructions – PLEASE READ THEM CAREFULLY

  • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
  • Assignments submitted through email will not be accepted.
  • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
  • Students must mention question number clearly in their answer.
  • Late submission will NOT be accepted.
  • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
  • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
  • Submissions without this cover page will NOT be accepted.
  • Assignment -3  should be submitted on or before the end of Week- 13.

Learning Outcome:

  1. Develop analytical skills of identifying pitfalls, or quality concerns through assimilated and strategic planning. (LO: 1.1)    
  2. Use quality improvement tools and practices for continuous improvement. (LO: 3.5 & 3.8).
  3. Develop strategies for organizational change and transformation. (LO: 4.5 & 4.6)

Assignment Structure:

A.NoMarks
Assignment-35
Total5

Instructions to search the article – case study:

 1.  Via your student services page, log in to the Saudi Digital Library.

2.   After your login with your student ID, search for the following article:

SIM 2017 / 14th International Symposium in Management

Using Six Sigma DMAIC to improve the quality of the production process: a case study

ISSN: 1877-0428

In “Using Six Sigma DMAIC to improve the quality of the production process: a case study”

Article, the author discussed the use of DMAIC cycle throughout continuous improvement (six sigma) projects. In addition, a case study is presented to demonstrate the application of such methodology and its effectiveness on the production process.  

To assess your understanding of the author point of views, read and answer the following questions:

  1. Refer to the article, in brief, explain the DMAIC stages implemented during continuous improvement projects (six – sigma)? (150 – 200 words). {1 Mark}
  2. To what extent do you support the improvement propositions for machine Kolbus BF511 process mentioned at the case study? Explain. (200 – 250). {2 Marks}
  3. From your point of view, discuss the efficiency of using six-sigma methodology at Saudi Arabia` industrial enterprises. (200 – 250). {2 Marks}

Answers:

1-

2-

3-

4-

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