Question Description

I’m studying for my Communications class and need an explanation.

  • OverviewDevelop a 3–4-page report on how conflict can affect an organization. Describe reasons for conflict and explain the role of both functional and dysfunctional conflict in institutional change. Recommend strategies for resolving both functional and dysfunctional conflict.
  • Conflict is inevitable. As an employee of any institution, you will encounter conflict. Despite your best efforts, conflict will occur.
  • Toggle DrawerContextInstitutional conflict can be viewed as either functional or dysfunctional. From the functional perspective, conflict can be seen as productive because it causes members of the institution to learn, improve, and develop creativity and problem solving skills. On the other hand, conflict can be seen as dysfunctional to the degree that it threatens the structure and stability of an institution and to the degree that it stifles creativity and change. Managed properly, conflict can cause people and the institution to grow and improve.
  • Questions to ConsiderTo deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.
    • How does emotion affect the way we handle conflict?
    • Do you think that conflict causes change, or that change causes conflict?
  • ResourcesSUGGESTED RESOURCESThe following optional resources are provided to support you in completing the assessment or to provide a helpful context. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom.Library ResourcesThe following e-books or articles from the University Library are linked directly in this course:Course Library GuideA Capella University library guide has been created specifically for your use in this course. You are encouraged to refer to the resources in the COM-FP3700 – Conflict Resolution Library Guide to help direct your research.Additional Resources
    • Hocker, J. L., & Wilmot, W. W. (2018). Interpersonal conflict (10th ed.). New York, NY: McGraw-Hill. Available in the courseroom via the VitalSource Bookshelf link.
      • Chapters 6 and 7.
  • Assessment InstructionsSuppose you work in an organization that seems to experience a great deal of conflict between individuals and between departments. The director of your department has asked you to draft a report he can use to brief his colleagues in executive leadership on institutional conflict and how it can affect an organization. Part of the report needs to offer recommendations on how to resolve conflict.PREPARATIONSearch the Capella library and the Internet for scholarly or professional articles that address institutional conflict and institutional change. You will need at least 3 articles or resources to use in this assessment.REQUIREMENTSComplete the following:
    • Describe at least three reasons for conflict within an institution or organization. How might individual differences and perceptions contribute to the conflict?
    • Explain the role of functional conflict in institutional change.
    • Explain the role of dysfunctional conflict in institutional change.
    • Recommend one conflict resolution strategy organizational leadership could use with functional conflict.
    • Recommend one conflict resolution strategy organizational leadership could use with dysfunctional conflict.
    Format this assessment as a professional report. Use appropriate headings and support your statements with the resources you located. Follow APA guidelines for your in-text citations and references.ADDITIONAL REQUIREMENTS
    • Submit 3–4 typed, double-spaced pages, not including title and reference pages.
    • Use 12-point, Times New Roman font.
    • Include a title page and reference page.
    • Cite at least 3 current scholarly or professional resources.Institutional Conflict Scoring GuideCRITERIA
      DISTINGUISHEDDescribe reasons for conflict within an institution or organization.

      Describes reasons for conflict within an institution or organization and considers how individual perceptions can contribute to institutional conflict.

      Explain the role of functional conflict in institutional change.

      Explains the role and benefits of functional conflict in institutional change.

      Explain the role of dysfunctional conflict in institutional change.

      Explains the role of dysfunctional conflict in institutional change and considers how it affects motivation and commitment.

      Recommend a conflict resolution strategy for functional conflict.

      Recommends a conflict resolution strategy for functional conflict and explains how the strategy supports institutional change.

      Recommend a conflict resolution strategy for dysfunctional conflict.

      Recommends a conflict resolution strategy for dysfunctional conflict and considers the consequences of failing to resolve dysfunctional conflict.

      Write coherently to support a central idea in appropriate format with correct grammar, usage, and mechanics.

      Writing is coherent, using evidence to support a central idea in a consistently appropriate format with correct grammar, usage, and mechanics.

Do you have a similar assignment and would want someone to complete it for you? Click on the ORDER NOW option to get instant services at essayloop.com

Do you have a similar assignment and would want someone to complete it for you? Click on the ORDER NOW option to get instant services at essayloop.com. We assure you of a well written and plagiarism free papers delivered within your specified deadline.